Soft Skills
Lessons help students learn how these power skills, or personality-specific traits, are used in the workforce to describe a person’s approach to life, work, and relationships, and how they are sought-after by employers.
Each lesson below includes an instructional video, lesson plan, and a student test or activity.
Adaptability
Upon completion of these materials, students will know the traits of an adaptable person, why it’s an important skill, and tips to increase adaptability.
Communication
Upon completion of these materials, students will know the importance of communication skills, and tips to help them improve.
Creativity and Innovation
Upon completion of these materials, students will understand the impact of being creative and innovative and tips to help them improve.
Critical Thinking
Upon completion of these materials, students will understand the importance of critical thinking, the skills involved, and tips to help them improve.
Customer Service
Upon completion of these materials, students will know what customer service is and the character traits of someone with good customer service skills.
Ethics in the Workplace
Upon completion of these materials, students will know the basics of workplace ethics and its application in the workforce.
Leadership
Upon completion of these materials, students will know what leadership is, the skills leaders possess, and various leadership styles.
Multitasking
Upon completion of these materials, students will know what it means to multitask along with the positives and negatives of using this skill.
Optimism
Upon completion of these materials, students will know the difference between optimism and pessimism as well as the benefits of being optimistic.
Organization
Upon completion of these materials, students will know the benefits of organization, problems that arise with poor organization, and tips for improvement.
Problem Solving
Upon completion of these materials, students will know the importance of problem-solving skills, and tips to help them improve.
Productivity
Upon completion of these materials, students will understand the importance of being productive and tips to help them improve.
Professionalism
Upon completion of these materials, students will learn what professionalism is, why it’s an essential skill in the workforce, and how to demonstrate professionalism in their own lives.
Social Media Responsibility
Upon completion of these materials, students will know what social media responsibility is, the impact social media can have on their future, and learn tips to become a responsible social media user.
Teamwork
Upon completion of these materials, students will know the importance of teamwork, the qualities and skills needed, and tips to help them improve.
Work Ethic
Upon completion of these materials, students will know the importance of work ethic, traits of strong and poor work ethic, and tips for improvement.
Writing a Leadership Development Plan
Upon completion of these materials, students will know the reason for, and the process of, writing a leadership development plan.
Key concepts of Soft Skills condensed into a series of short instructional videos around a similar topic.
Communication Soft Skills Series 3
Communication Soft Skills Series is a set of 5–15-minute modules designed to educate students on the importance of communication. With the use of videos and competency building activities, students gain aptitude over the different forms of communication.
Lessons:
- Interpreting Information from Others
- Non-Verbal Cues
- Summarizing Aural Messages
Ethics in the Workplace Soft Skills Series 4 New
Ethics in the Workplace Soft Skills Series is a set of 5–15-minute modules designed to educate students on the importance of Ethics in the Workplace. Through the use of videos and competency-building activities, students develop an understanding of the basics of workplace ethics and their application in the workforce.
Lessons:
- Importance of Health & Safety
- Using Social Media
- Navigating Conflicts of Interest
- Personal vs. Workplace Ethics
Problem Solving Soft Skills Series 4 New
Problem Solving Soft Skills Series is a set of 5–15-minute modules designed to educate students on the importance of problem-solving skills. With the use of videos and competency-building activities, students gain tips to help them improve.
Lessons:
- Implementing & Evaluating Plans
- Developing a Plan
- Analyzing Problems
- Identifying Problems
Work Ethic Soft Skills Series 3 New
Work Ethic Soft Skills Series is a set of 5–15-minute modules designed to educate students on the importance of work ethic. Through the use of videos and competency-building activities, students develop an understanding of the traits associated with a strong and weak work ethic, as well as tips for improvement.
Lessons:
- Essential Traits for a Strong Work Ethic
- Developing Your Work Ethic
- Why It Matters
Customer Service Soft Skills Series 3 New
Customer Service Soft Skills Series is a collection of 5–15-minute modules designed to teach students the essentials of providing excellent customer service. Through videos and competency-building activities, students learn how to demonstrate key traits, choose the right support channel for each situation, and de-escalate tense interactions.
Lessons:
- Essential Traits
- Choosing the Right Support Channel
- De-escalating Tense Situations
Professionalism Soft Skills Series 6 New
Professionalism Soft Skills Series is a set of 5–15-minute modules designed to help students develop the behaviors and habits that define workplace success. Through engaging videos and competency-building activities, students learn how to improve their professionalism in any setting.
Lessons:
- Dressing for Success
- Holding Yourself Accountable
- Managing Your Time
- Being a Strong Communicator
- Leadership in the Workforce
- Managing Your Attitude
Creativity and Innovation Soft Skills Series 4 New
Creativity and Innovation Soft Skills Series is a set of 5–15-minute modules designed to inspire students to think outside the box and approach challenges with fresh ideas. Through engaging videos and competency-building activities, students learn how to solve problems creatively, draw lessons from historic innovations, enhance customer experiences through inventive thinking, and develop the skills needed to bring new ideas to life in the modern workplace.
Lessons:
- Developing Your Skills
- Enhancing Customer Experiences
- Learning from Historic Innovations
- Solving Problems Creatively
Adaptability Soft Skills Series 5 New
Adaptability Soft Skills Series is a collection of 5-15-minute modules designed to help students understand and strengthen their ability to adjust to various situations.
Lessons:
- Overcoming Inflexibility
- Traits for Adaptability
- Responding to Change
- What is Adaptability
- Increasing Your Adaptability
MyCareerCorner 0
MyCareerCorner is a series of short, 3–5-minute video Q&A from individuals across different careers and occupations giving insight and advice about their job, industry, and real-life professional experiences. Each MyCareerCorner episode includes an online activity that will challenge students to think deeper about the cluster and apply what they’ve learned.